REFUND POLICY
Last Updated: 24/06/2025
At Spark Digital India, operated and legally owned by Nizam Niyazullah Chaudhary, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for our services and digital products.
1. Eligibility for Refunds
-
Refunds are only applicable to specific services/products as mentioned at the time of purchase.
-
Digital products (such as downloadable files, templates, or databases) are non-refundable once accessed.
-
Service fees are non-refundable once work has commenced, except in cases of service failure due to our negligence.
2. Refund Request Process
-
Requests must be submitted within 2 days of purchase.
-
The request must include proof of purchase and a valid reason.
-
Refund requests should be sent to sparkdigitalmediacompany@gmail.com with relevant details.
3. Processing of Refunds
-
If a refund is approved by Spark Digital India, it will take 7–9 working days for the amount to reflect in your original mode of payment.
-
Processing times may vary depending on the payment provider.
4. No Refund Situations
-
Change of mind after purchase.
-
Failure to provide required documents/information for service completion.
-
Issues arising from third-party involvement or incorrect details provided by the customer.
5. Amendments
We reserve the right to modify this Refund Policy at any time. Continued use of our services indicates acceptance of any changes.
6. Contact Information
For refund inquiries, please contact:
Legal Entity Name: Nizam Niyazullah Chaudhary
Business Name: Spark Digital India
Email: sparkdigitalmediacompany@gmail.com
Phone: +91-7385224698
By purchasing our services or products, you acknowledge that you have read, understood, and agree to this Refund Policy.